Business Analyst

Full Time position in Manila. More about Snappr

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At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.

About the role:

With our global footprint and hyper-growth, one of Snappr’s top priorities is to better use data in how we scale and make decisions in our business. As an Operations Analyst on our Operations team, you will be responsible for helping us decide what to build and how it should be used. You will also be responsible for deriving actionable insights from more complicated analyses that inform the processes of every team from Sales to Support. The ideal candidate should be fluent in all aspects of data analysis, from integration to visualization, and using data to tell compelling stories. You should also be comfortable with ambiguity and enjoy working cross-functionally with a diverse team. Experience in a similar analytics role at a startup is preferred but not required. 

What you'll do:
  • Data visualization and reporting: create and maintain real-time dashboards and reports across multiple business teams, including Support, Editing, Acquisitions, and various enterprise clients using best-in-class solutions
  • Product and Operations analytics: coordinate with engineering, product, and operations teams to measure the impact of experiments, new products, and new processes
  • Data integration and maintenance: import, clean, and audit data from multiple sources and combine it with product and booking information to create a comprehensive and accurate view of the entire business 
  • Forecasting: use data from various sources to create predictive models that project expected volume of bookings, support tickets, editing jobs, photographers onboarded, and sales conversions  
  • Strategic deep-dives: Proactively analyze data to answer key questions from stakeholders (or out of self-initiated curiosity) with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency
  • Collaborate with leadership team: work closely with team and department leads to identify gaps in current system and tooling capabilities, brainstorm innovative solutions, and quickly implement new ideas to keep every team as efficient as possible
What you'll need:
  • 2-4 years of experience in analytics at a technology company
  • Bilingual proficiency in written and spoken English
  • Advanced SQL, spreadsheet, and data visualization expertise
  • Experience in scripting languages for analysis ( SQL,  R, Python) highly preferred
  • Metabase/Mixpanel experience preferred
  • Ability to communicate effectively and build relationships with stakeholders with technical and non-technical backgrounds
  • Ability to distill insights from complex analysis into interesting and concise stories to build buy-in from a diverse set of stakeholders.
  • Grit and hustle with a self-starter attitude - the more you can drive your own work the more effective you will be in this role
  • Ability to balance attention to detail with swift execution - we need to do things quickly, and do them well

Job benefits:
  • Competitive salary
  • 20% night differential
  • HMO (w/ dependents)
  • Great workspace in Ortigas CBD
  • Temporary work from home set-up until January 31, 2023

About the team:

Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.

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"In love with the startup, it's culture, team and product - wouldn't want to work anywhere else!"
- Glassdoor employee review
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"Snappr makes it affordable to order a professional photographer on demand"
- Techcrunch
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"In early 2017, the company received backing from the U.S. startup accelerator, Y Combinator"
- Wikipedia