At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos. We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role
With our global footprint and hyper-growth, one of Snappr’s top priorities is to offer an unparalleled level of support to our customers, clients, and photographers. As the Director of Learning and Development, you will be challenged to design and implement training & quality programs to help our front-line employees improve the quality of their communication, analytics, and leadership skills, as well as productivity, product knowledge, and service delivery. In this role, you will work with business-process clients, subject-matter experts, and the larger Snappr team to lead the department which will deliver training to various audiences. You will be responsible for creating and delivering training, documentation, and information to both customers and customer-facing teams. You will lead the Learning and Development functions across the organization, working closely with key stakeholders to ensure viable and value-adding services to the business. You will architect and design the entire business line of content for our products, and services and will be responsible for centralizing, organizing, and disseminating knowledge as well as driving content management best practices for Snappr.
About the team
Snappr is the world’s largest on-demand marketplace for professional photography. We are a team of driven, entrepreneurial individuals redefining photography everywhere. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.