At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role:
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow our 200-person Manila operations center. The Manila office is responsible for all Customer Support, Consumer and Small Business Sales, Enterprise Logistics, and Centralized Editing operations. The General Manager of Snappr Philippines will be responsible for managing the entire operations center and working with the executive team to drive growth and customer retention through cross functional initiatives.
What you'll do:
manage functional leaders to create and optimize operational processes
manage and drive growth in headcount to fulfill our growth targets
analyze the productivity and performance of each team, and identify areas for improvement
recommend and execute initiatives to drive growth
create and maintain a strong culture in the office that is consistent with the founding team's vision
maximize employee happiness and retention, and set up support and training systems to facilitate professional growth
hustle - take ownership of Snappr's growth and do whatever it takes to get the job done
What you'll need:
bilingual proficiency in written and spoken English
5-10 years of experience managing an operations team
exceptional Excel, SQL and data analytics skills
experience with creating and optimizing operational processes
a "let's get it done" mindset
a data-driven approach to decision-making and communications
demonstrated leadership of leading initiatives and projects at your organization.
the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
self-starter attitude - the ability to self-serve, investigate and get the data we require will make you much more effective in this role
strong leadership skills to motivate every employee
Equity ownership in the company
HMO (w/ dependents)
great workspace in Ortigas CBD
About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. You will get to work directly with the founding team, in particular with the Head of Operations. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.