Mid Market Photo Producer

Full Time position in San Francisco, CA. More about Snappr

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At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.

About the role:
With our global footprint and hyper growth, the Mid-Market Photo Producer role is responsible for the success of photoshoots captured for all mid-market enterprise clients. They should have a strong creative eye and be able to translate a client's needs into a photographic reality. This involves creating appropriate guidelines to set up photographers for success on their shoots. The right candidate has a keen understanding of photography/videography and excellent communication skills. They will partner with photographers on delivering to clients all their content needs. They are client focused, career driven, and team players.
What you'll do:
  • Talk with mid-market clients on creative calls to establish their creative needs 
  • Create relevant and custom photography briefs for each client 
  • Work with creative and operations team to understand client needs and expectations
  • Understand different photo/video briefs for our diverse portfolio of enterprise clients
  • Create and track bookings for our enterprise clients from inception to final edits 
  • Brief photographers, answer questions about the photoshoot process and resolve scheduling issues for both customers and photographers
  • Ensure the final deliverables to clients meet Snappr quality standards and turnaround time requirements
  • Collaborate with the creative and operations team to share relevant feedback and insights from the field
What you'll need:
  • Strong communication skills with the ability to work directly with photographers, customers, and internal stakeholders
  • Expert understanding of the photography industry, including principles, concepts,  equipment, and capture techniques.
  • Ability to stay organized, meet deadlines, manage workflows, prioritize effectively, and support other team members when necessary
  • Fantastic phone and email etiquette
  • Passion and enthusiasm for exceptional customer service
  • Knowledge of US regions and geography preferred
About the team:

Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere.This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its trajectory. The end-result of everything you'll do at Snappr will mean our enterprise clients receive outstanding imagery delivered at scale and ensure more people capturing their most precious life moments. Our rocket-ship has a seat open just for you.
"In love with the startup, it's culture, team and product - wouldn't want to work anywhere else!"
- Glassdoor employee review
"Snappr makes it affordable to order a professional photographer on demand"
- Techcrunch
"In early 2017, the company received backing from the U.S. startup accelerator, Y Combinator"
- Wikipedia