At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the role:
With our global footprint and hyper growth, one of Snappr’s top priorities is to grow the quality and quantity of Sales Specialists in our Manila office. As a Consumer Sales Manager, you will be challenged to manage the operations to deliver world class sales service to our customers, while working on ad-hoc special projects to unlock growth. Your impact on designing strategic initiatives, execution, and leading the team will be the lifeblood that powers Snappr’s explosive growth and enables our consumers to access on-demand photography worldwide.
What you'll do:
recruit, train and manage a team of Sales Specialists in a call center environment
analyze the operation’s productivity and quality, and identify areas for improvement
recommend and execute initiatives to improve the operation’s performance
handle escalations and resolve our most challenging and complex problems
manage special projects to help our most valuable customers and unlock growth
hustle - take ownership of Snappr's growth and do whatever it takes to get the job done
What you'll need:
bilingual proficiency in written and spoken English
at least 3 years of experience in leading sales teams
great spreadsheet skills to analyze data and manage projects
a "let's get it done" mindset
the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
Competitive pay + incentives
Equity ownership in the company
HMO (w/ dependents)
Temporary work from home set-up
About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end-result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket-ship has a seat open just for you.