Effective 5pm PST, 23 March 2020
Snappr takes the health and safety of all members of our community seriously. With that in mind, we’re introducing Contactless Shoots to the Snappr platform. Please reconsider any shoots that are not essential and note that all parties must observe local and state regulations related to social distancing.
What is a 'Contactless Shoot'?
A 'contactless' or 'no-contact' shoot is a shoot where you do not directly come in contact with your photographer. Instead, you meet in a safe, agreed upon location, maintain a comfortable distance of 6+ ft, and then proceed with the shoot as planned for an essential need.
Contactless Shoot Do’s and Don’ts
Do:
- Maintain a safe distance of 6+ ft at all times.
- Wash your hands before and after shoots.
- Wear gloves to the shoot if you have access to a pair.
- Before your shoot, disinfect any surfaces that your photographer may come in contact with.
- Try to have your shoot in a well-ventilated space wherever possible. If the space is not well-ventilated, consider wearing a mask if you have access to one.
- Use your best judgement to keep you and everyone in the Snappr community safe.
Don't:
- Shake hands with your photographer at the start or end of the shoot.
- Travel in vehicles w/ your photographer.
- Touch your eyes, nose, mouth, or the photographer’s equipment while completing a shoot.
- Go ahead with a shoot if it is not urgent or may be unsafe.
How do I request a Contactless Shoot for an existing booking?
No action is required on your part. All shoots scheduled after July 1, 2020 are automatically set as the Contactless option. If you have questions or concerns, please contact us via the Snappr Help Center.
How do I create a new Contactless Shoot?
- All shoots scheduled after July 1, 2020 are automatically set as the Contactless option.
- Once booked, if you have special concerns or instructions, please connect with your photographer via your Snappr app using the live chat feature to discuss your Contactless Shoot details.
- Agree on a safe and clean location for the shoot to take place, and follow Snappr’s Contactless Shoot guidelines.
Thank you for choosing Snappr. Please stay safe and healthy, and help flatten the curve. For additional guidance, please visit the World Health Organization site here.
