Frequently Asked Questions

Got a question? Chances are someone else has asked before you!
What is Snappr?

Snappr is an on-demand photography marketplace. We partner with all the best professional photographers in your city and make it easy to find a book a photographer that matches your needs. Instead of spending hours looking for photographers on your own, you can use Snappr to find a perfect match in minutes based on your desired time, location, and shoot type!

What regions do you service?

We cover 90% of the population for the United States, Australia, Canada, United Kingdom, Singapore and New Zealand. We also service some parts of the Philippines, Israel and Germany. If you need a professional photographer, we can send a specialist to your location in just 2 hours or less!

What kinds of photos can I have taken?

We have photographers for anything and everything. From family photos, to portraits, to business photos, we have specialists that will get you what you need.

Who owns the copyright?

You own full copyright for the images you have purchased from your gallery. This means you can use, reproduce and publish your photos however you like and you never have to repurchase your photos. You can view our full terms at

Will my photos be edited?

All Snappr bookings come included with standard photographic editing to ensure that your photos look amazing! This involves calibrating the colour temperature, exposure, sharpness, contrast, as well as cropping and adjusting other parameters.

Can I choose the photographer?

Yes you can! When you start a new booking we will send you a short list of photographers that best match your desired date, time, location, and shoot type specialization. You can view sample photos and photographer profiles before picking a photographer.

What if I want to have photos taken in multiple locations?

You’re welcome to decide how you’d like to spend the time of your photoshoot. The photographer can follow you around and shoot at different locations provided they are within walking distance. Please bear in mind that it takes some time for the photographer to set up at each new location so be sure to choose a duration that fits your needs.

Do you offer discounts for bulk purchase?

Yes we do. If you need multiple photoshoots please contact us:, and if you need more than 30 photoshoots a month please visit

When will I get my photos?

You will receive an email with a link to your personal online gallery typically within *2 days after the shoot. If you have not received it or would like it sent to a different email address instead, please contact us at

*longer photoshoots may require more time due to the volume of photos that need to be edited.

How do I reschedule or change my booking?

You can change or reschedule your booking as long as you contact Snappr 24 hours before our photoshoot appointment. Please contact Snappr support at and a customer service representative will be happy to help you with your booking.

Ready to book with Snappr?

Select a shoot type and get matched with a professional photographer.